Privacy Policy

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Scope and Objective

The Baroda City Co-operative Bank Limited (“BCCB”) understands the importance of protecting personal information of customers and other users of web resources. (“Users”). BCCB commits to protect the privacy of the Users and understands all necessary and reasonable measures to protect it.

This policy is the property of BCCB and cannot be conveyed in any manner or in any form outside BCCB without prior written consent of CEO/General Manager. BCCB reserves the right to modify this policy at any time. BCCB will endeavor to post the most current version of this policy on its website.

Salient Features

1. Commitment

Information collected and used by BCCB can include information supplied by Users and also the information that is automatically collected through navigation or in any other form. BCCB may include links to other websites. However, the moment Users leave BCCB servers, it goes beyond the control of BCCB. Thus any link to third party web resources does not form any approval, warranty or endorsement by or with BCCB.

2. Security

BCCB respects the privacy of all its Users and takes every effort to protect sensitive customer information. BCCB never seeks from its Users any confidential / sensitive information like – PINs, passwords, CVV, expiry date, issue date, etc. By registering your mobile number or email id.


  • BCCB never sends unsolicited messages to your registered mobile number.
  • BCCB never sends unsolicited emails to your registered email id.
  • If Users have not registered their mobile phone number to BCCB, BCCB will endeavor to ensure Users that they will not receive a promotional SMS from us
  • For enforcing terms and conditions of the products or services.
  • BCCB will update Users mobile phone number or email id, only with their consent and requisite authentication – signature on paper documents.

4. Disclosure

  • BCCB may disclose any Statistical Information to any person without any limitation.
  • Users authorizes BCCB to exchange / share / part with information of Users to its affiliates / financial institutes / banks / credit bureaus / telecommunication / agencies / electronic clearing network that may be required by law / credit reporting / customary practice / statistical analysis / credit scoring , etc. and shall not hold BCCB liable for disclosure of such information

5. Consent

  • Users consent irrevocably to BCCB for the following disclosures to third parties without any limitation :
  • For the lawful / legal requirement or compliance.
  • For enforcing terms and conditions of the products or services.
  • For protecting or defending our rights / interests / property and also for protecting or defending the rights / interests / property of our affiliates / banks / financial institutes etc.
  • For preventing Fraud purposes.
  • Users consent to the collection and use of their information by BCCB. Users consent to the terms of this policy.
  • Users also undertake to keep their password complex and not to disclose to anyone in any form.
  • Users agree to receive communication from BCCB.